After payment is received, I will send you an email to make a login on the course platform.* The course resides in this platform and will have additional notes and downloads to access. It will also have the Zoom link for them to join the course. *As this course happens to be a teen course, the teen should create a login themselves. Under 18 are not permitted in adult courses. Adults are not permitted in teen or child courses.

The Student Portal is where the student logins in, can see the notes and downloads for the 3 module classes, and any replays. They also access the Zoom link from within the Student Portal. (The portal is on a closed platform run by Thinkific.)

At The Heart of Us, the privacy of all our students is paramount. Our programs include self-directed parts that remain unaffected by live participation. If we gather enough participants to conduct live sessions, we will record these sessions; however, not all recordings will be accessible. This is to ensure that personal privacy is protected. Instead, a replay version that respects student confidentiality will be available (blacking out sections), allowing participants to benefit from the session without compromising their privacy.

There is a minimum requirement of 5 students to form an online circle for a Live session for participants for this course. If the minimum number is not attained by 24 hours prior to the start of the course, then the course will become self-directed.

As mentioned in another Q&A, if the course does not go ahead, you will be refunded in full. If you cancel up to 48 hours prior to the course starting, a refund (minus $5 Admin fee) will be applicable. Less than 48 hours and the course beginning, there are no refunds. If there are extenuating circumstances, please contact Karen via the contact form so we can discuss what is the best solution for you.

Materials suggested include materials you may already have on hand. Art Journal or Art Paper at least A4 size. Colour felt pens Lead pencil/s and rubber Writing pen/s Watercolour paint set with water jar and at least 2 brushes of different sizes. Student is to be able to sit comfortably to draw or write. Student is encouraged to have a favourite crystal or object, and a shawl or rug handy and a glass of water or tea.

Students are required to behave in a positive manner showing compassion and care to the other students. Any constant negative or nasty behaviour will result in the student's access being cancelled. No refund will be applicable.

Please note that these class courses are COACHING and not therapy. The course is not a substitute for professional one-to-one therapy. The course encourages a student to learn to align to what they feel is right for them, and to find answers for themselves. If a student feels that they need more support, then I encourage them to access further professional help that is best suited to them.

Each version of the course is individual. If there are enough enquiries for it to repeat, or for other age groups, I will look at that. Please indicate on the Contact page and enrol in 'Heartfelt Happenings', my occasional eNewsletter.